Our support pledge

Xplor is one of only a few companies offering 24/7 Sage support, around the world.

In our always-on economy, we know businesses run 24 hours a day – and so do we!
With our global Sage accredited multilingual team, we can support your business worldwide at any time.

Whether you’re an existing or new customer to Sage or looking to upgrade from Sage 50, Sage 200 or Sage 1000,
Xplor can support your business to make sure you’re getting the most from your investment.

A partner you can trust

Our annual subscription support service not only provides support when you need it, we also arrange regular technical and software updates making sure your solution is legislative compliant and on the latest version.

Our support covers:
  • 24/7 access to our multilingual Sage certified consultants
  • A dedicated secure client portal to log and track support calls
  • Flexible responses to software, technical or development demands
  • Regular product training for your Sage solutions
  • Annual free health check of your Sage solutions making sure you’re getting the most out of your investment

What our customers have to say

Our clients

“The commitment, responsiveness and know-how demonstrated by Xplor’s team, along with the designs they created and the results they have delivered has brought immense value to Smile Up’s entire operation” – Leandro Rocha, Smile Up
“The technological evolution of information systems is constant and challenging, and Xplor was the partner we selected, as they guarantee the high level of security, performance and reliability our infrastructure requires.
The technical and technological capacity Xplor’s teams possess is enabling Grupo Carmona to continue to implement the best technological solutions for its digitization challenges.” – Rui Neves, Grupo Carmona
“Xplor’s impressive global presence and experience gave ERT confidence in selecting them as our partner. Their multidisciplinary team not only provides first-rate support, but also the specification and development of new features and modules.
The demanding automotive industry requires ERT to have huge capacity for adapting processes and systems. In maintaining a hybrid system with internal development of shopfloor systems, we rely on Xplor’s team to help us meet the challenges of consolidation, integration and development of our SAGE X3 management system and complementary modules such as SAGE People, SEI BI, XRT and others, both nationally and internationally.” – Miguel Machado, ERT
“A successful partnership! Xplor has really helped optimise our processes in Finance & HR. We now plan better and have automated processes that help us manage customers & suppliers more efficiently. The vast knowledge of Xplor’s dedicated team made processing the salary of around 1500 employees more functional, and the development of specifics allows us to customize our business in order to minimize costs and build a sustainable competitive advantage” – Luís Pinheiro, DESFO

Get in touch

If you’d like to find out more or speak to someone in our team,
simply fill out your details below and we’ll get back to you.